Privacy Policy

1. Introduction

FiT48 Pilates Studio ("We" or "FiT48") takes the privacy and data security of our visitors and customers very seriously. This Privacy Policy explains how your personal data is collected, used, protected, and managed when you visit our website and use our services.

This policy complies with the Turkish Personal Data Protection Law (KVKK) and the European Union General Data Protection Regulation (GDPR).

2. Collection of Personal Data

We may collect personal data in various ways, including the following situations:

A. Automatically Collected Data

• Google Analytics: IP address, browser type, visited pages, timestamp information
• Google Maps: Location data, map interactions
• Cookies: Browser preferences, session information

B. Data Provided by You

• Communication via WhatsApp: Phone number, name, message content
• Phone calls: Phone number, call time
• Email communication: Email address, name, message content

3. Purposes of Data Use

The personal data we collect is used for the following purposes:

• Providing services and customer support
• Analyzing and improving site performance
• Conducting statistical analysis
• Marketing and promotional activities (WhatsApp Business)
• Fulfilling legal obligations
• Detecting fraud and abuse

4. Data Security

We take appropriate technical and administrative measures to protect the security of your personal data. However, no transmission method over the internet is completely secure. While we make reasonable efforts to protect your data, we cannot guarantee absolute security.

5. Data Retention Period

Your personal data will be retained for as long as necessary for the processing purpose:

• Google Analytics: 14 months
• WhatsApp Messages: 90 days (WhatsApp's policy)
• Contact Records: 3 years
• Marketing Purposes: Until you withdraw your consent

6. Third-Party Processors

Your personal data may be transferred to the following third-party service providers:

Google LLC

• Service: Google Analytics, Google Ads, Google Maps
• Purpose: Analytics, advertising, location services
• Data Processing Agreement: Google has a KVKK and GDPR compliant DPA
• Policy: Google Privacy Policy

WhatsApp Inc. (Meta Platforms)

• Service: WhatsApp Business messaging
• Purpose: Contact and communication
• Policy: WhatsApp Privacy Policy

7. Your Rights

According to Article 12 of KVKK, you have the following rights:

Right to Access

You have the right to know whether your personal data is being processed.

Right to Correction

You have the right to request correction of inaccurate or incomplete data.

Right to Erasure

You have the right to request deletion of your personal data under certain conditions.

Right to Restrict Processing

You have the right to request restriction of processing of your personal data.

Right to Object

You have the right to object to the processing of your data for marketing purposes.

Right to Data Portability

You have the right to receive your data in a structured format.

8. Exercising Your Rights

If you wish to exercise any of the above rights, please contact us at the following address:

Your request will be answered within 30 days.

9. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from anyone under 13. If we discover that we have collected data from a child, we will delete it immediately.

10. Links

Our website may contain links to other websites. This privacy policy applies only to the FiT48 website. Other websites may have their own privacy policies. We recommend that you review the privacy policies of other websites before visiting them.

11. Policy Updates

This Privacy Policy may be updated from time to time. We will notify you of any significant changes through this page. We strongly recommend that you review this policy regularly. You can see the last update date below.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us using the following contact information: